EDUCATION
- B.S. Business Administration (Emphasis in law)
- ½ Master's Degree (Emphasis in law)
- Secretarial Science Certificate (one year program) - TYPE BETWEEN 80 TO 100 WPM
- Certified Tax Preparer
- LPN Schooling (One year)
- Computers in Business (Two year program)
- Court Reporting (Two year program)
- Licensed with the Securities and Exchange Program
- Licensed with the Oregon Life/Health Insurance
- Certified with the State of Oregon as a vocational instructor
- Classes and training in over 40 software programs
- EBAY POWER SELLER
QUALIFICATIONS
April 1999 to Current:
Founder/Executive Director - Hope Dolls, Planes, and Trains Non-Profit 501(c)3 Organization - Unpaid position for the first three years of existence. Successfully wrote the 501(c)3 application and obtained 501(c)3 status. Founded this organization that works with many social service agencies including prisons, at-risk youth, domestic violence children and other at-risk populations. Maintain and oversee all aspects of this organization (including but not limited to) grant-writing, working with the media, fund-raising, soliciting, advertising, accounting, developing programs, coordinating volunteers, communicating with contributors, and working with high-level management of other organizations and hundreds of other miscellaneous tasks.
August 1997 to February 01, 2002:
Systems Specialist - Multnomah County Department of Community Justice - Involved in training computer users from the Adult and Juvenile sides in Outlook 98 and Microsoft Suite Products (approx. 900 users). This required curriculum development, compiling the manuals, scheduling the classes, and coordinating all aspects of the training.
Also taught or assisted in teaching all computer users in the use of the new LAN system. This included: security issues, signing on, correctly shutting down, and using the MS Office Suite.
Prepared original troubleshooting documentation for Systems Specialists and Systems Analysts in the Information Services Department. Additionally manned the Help Desk and made field visits for trouble calls to over 30 different offices.
ACCOMPLISHMENTS
Was given special recognition for my training effort in converting all users from dumb terminals to the LAN environment and teaching them the different Windows products. Was also given the community volunteer award by the Multnomah County Commissioners in April 2000 with several stories in the media regarding this work.
November 1996 to August 1999:
Instructor - Business Computer Training Institute (BCTI) - Taught office skills (DOS, MSWORD, TEN-KEY, TYPING, PUNCTUATION/GRAMMAR AND SOFT SKILLS (Ex: Team playing, resolving conflicts, goal setting, prioritizing tasks, time planning, etc.) Also re-wrote the activity and document manual used in class.
January 1988 to December 1994:
Systems Analyst - Boeing Company - Position required exposure daily to the following activities: troubleshooting 300 personal computers; software application support for 700 users; ordering of all personal computer equipment; preparing all documentation and holding the training classes for various software programs (including curriculum development and documentation); analyzing requests for hardware and software; maintaining inventory; performing audits; preparing the computing capital assets budgets; pursuing surplus equipment; downloading and uploading applications; performing installations of applications; performing hard drive diagnostics and many other miscellaneous functions.
The first two years I performed the tasks of HP3000 Systems Manager which required: Managing all aspects of the system; troubleshooting user problems, installing and testing software changes; installing third party software; writing fourth generation programs in powerhouse and preparing the fifteen volumes of documentation for the MRP system. Was given special recognition five times during these seven years. One in particular was for saving the company over $300,000 in one year.
November 1986 to January 1988:
Systems Manager - North/Northeast Community Mental Health Center - Planned, organized, and controlled the functions of the HP3000 system.
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